Customer Service

At DealsbyJean, we are committed to delivering a positive shopping experience and providing outstanding customer service. Whether you’re buying perfumes, cosmetics, garments, or candles, we aim to make your journey with us smooth, reliable, and satisfying.

1. Our Commitment to You

We promise to:

Respond to your inquiries promptly and professionally.
Offer clear information about our products, pricing, shipping, returns, and policies.
Handle any issues with empathy, fairness, and efficiency.
Continuously improve our services based on your feedback.

2. Customer Support Hours

We are available to assist you during the following hours:

Monday to Sunday: 9:00 AM – 11PM
You can reach us through:

Email: info@dealsbyjean.store

Instagram/Facebook : @dealsbyjean

We aim to respond to all messages within 24 hours

3. Common Support Topics

We’re happy to help with:

Questions about product availability or usage
Order tracking or status updates
Delivery issues or delays
Return, exchange, or refund requests
Help with website navigation or checkout

4. Customer Feedback

Your feedback is important to us! If you have suggestions, compliments, or complaints, please feel free to share them. Every message helps us serve you better.

5. Privacy & Respect

Your privacy is important. Any information shared with our customer service team will be handled in line with our Privacy Policy. We treat all customers with respect and expect the same in return.

Contact Us Anytime

DealsbyJean
United Arab Emirates
📧 Email: info@dealsbyjean.store
🌐 Website: www.dealsbyjean.store